How to Confidently Deal With Conflict

This article follows on from a previous one entitled "Three Easy Steps to Self-Confidence" which described a simple 3-step model to remain self-confident during delicate moments with difficult people or confrontational conversations. In this article, we will practice the 3-step model to tackle conflict. By conflict, I mean someone criticising you harshly.

Source: http://EzineArticles.com/6235806

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